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Frequently ASKED QUESTIONS (FAQ)

How far is the hotel from the city center?

 

Heritage Residence is conveniently located close to the city center and is only minutes away from many of the city’s iconic attractions.

 

When can I check in?

 

Guests can check in starting from 2pm onwards. If you require an early check-in, please contact the hotel prior to arrival in order for us to make the necessary arrangements in time. You may also leave your luggage at our reception free of charge.

 

When do I have to check out?

 

Check-out time is 12pm. If you require a late check-out, please contact reception ahead of time.

 

Can I order an airport transfer?

 

Please inform us in advance whether you require an airport transfer and Heritage Residence will be happy to arrange it for you.

 

How does the Internet function in the hotel?

 

High-speed WiFi wireless Internet connection is available throughout the hotel building.‘’chargeable’’

 

How do I settle my bill?

 

You can pay in cash or by credit card; the hotel accepts all major credit cards.

 

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